Terms of Use
Effective date: April 22, 2026
These Terms of Use (“Terms”) govern your access to and use of the ReizeTMS mobile application (the “App”) and related services (collectively, the “Services”) provided by Reize LLC (“we,” “us,” or “our”).
By creating an account or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility and accounts
You must be at least the age of majority where you live and able to form a binding contract. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly at [email protected] of any unauthorized use.
2. The Services
The Services provide tools for carriers and dispatchers, including freight search, fleet-related features, and related workflows, as described in the App and App Store listing. Features may vary by subscription tier. We may modify, suspend, or discontinue features with reasonable notice where practicable.
3. Third-party listings and data
The Services may display freight opportunities and related information sourced from integrated third-party industry databases and partners. Listing data is provided by third parties and may be incomplete or change without notice. You are solely responsible for verifying loads, rates, parties, and compliance with contracts, FMCSA rules, insurance, and other legal obligations. We are not a broker, carrier, or insurer.
4. Subscriptions and billing (Apple App Store / Google Play)
Paid features may require an auto-renewing subscription purchased through your Apple ID or Google account. Payments, renewals, cancellations, refunds, and free trials are governed by Apple’s or Google’s terms and the purchase flow at checkout. Manage or cancel subscriptions in your device account settings.
5. Acceptable use
You agree not to: (a) use the Services unlawfully or to violate others’ rights; (b) scrape, probe, or overload our systems or circumvent security or rate limits; (c) upload malware or attempt unauthorized access; (d) use the Services for fraudulent or illegal content; or (e) resell or redistribute the Services without our written consent. We may suspend or terminate accounts that violate these rules.
6. Intellectual property
The App, branding, and content we create are owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, modify, reverse engineer, or create derivative works except as permitted by law.
7. User content
If you submit content to the Services, you grant us a license to host, process, and display it solely to operate and improve the Services. You represent you have the rights to submit that content.
8. Disclaimers
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE PROHIBITED BY LAW.
This limitation is common for software subscriptions; some jurisdictions do not allow certain exclusions, in which case our liability is limited to the fullest extent permitted.
10. Indemnity
You will defend, indemnify, and hold harmless Reize LLC and its affiliates from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms.
11. Termination
You may stop using the Services at any time. We may suspend or terminate access for breach of these Terms or risk to the Services or other users. Provisions that should survive termination (including disclaimers, limitations, indemnity, and dispute resolution) will survive.
12. Dispute resolution; binding arbitration; class action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.
12.1 Informal resolution
Before filing a claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.
12.2 Arbitration
If the dispute is not resolved informally, you and we agree to resolve any dispute, controversy, or claim arising out of or relating to these Terms or the Services through binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or, if you use the Services primarily for business purposes, the AAA Commercial Arbitration Rules), as applicable, in effect at the time of the claim. The arbitration will be conducted in English. The seat of arbitration will be Sheridan, Wyoming, unless the parties agree otherwise in writing. The arbitrator’s decision may be entered in any court of competent jurisdiction.
12.3 Class waiver
YOU AND REIZE LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING, EXCEPT WHERE PROHIBITED BY LAW.
12.4 Exceptions
Either party may seek injunctive or equitable relief in a court of competent jurisdiction for infringement or misuse of intellectual property rights. Either party may also seek relief in small claims court for disputes within that court’s jurisdiction.
12.5 Opt-out
You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing [email protected] with your name, email, and a clear statement that you opt out of arbitration.
13. Governing law
These Terms are governed by the State of Wyoming, United States, without regard to conflict-of-law principles, consistent with the Federal Arbitration Act as applicable to arbitration under Section 12. Subject to Section 12, exclusive jurisdiction and venue for any court proceedings will be the state and federal courts located in the State of Wyoming, United States.
14. Changes to these Terms
We may update these Terms. We will post the updated Terms in the App and on https://reizedispatch.com and update the effective date. If we make material changes, we will provide reasonable advance notice in the App (and, where appropriate, by email to your account) before the changes take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Services and delete your account.
15. Apple-specific terms
If you use the App on an Apple device, these Terms are between you and Reize LLC, not Apple. Apple is not responsible for the App or its content, has no obligation to support the App, and is not liable for claims relating to the App. Apple is a third-party beneficiary of these Terms solely as needed to enforce Apple’s rights.
16. Contact
Reize LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Support: [email protected]
Legal: [email protected]
Website: https://reizedispatch.com
Privacy: [email protected]
